Shipping Orders will be processed within 24 hrs of receipt of payment and sent standard rate (24-48 Hours) post unless we decide to send Signed For due to value. All orders received after 12.30p.m. will be dealt with the following day and all orders received on a Saturday or Sunday will be processed on Monday, Bank Holidays excepted.

    We will however endeavour to process all orders as quickly as possible and in most cases orders will be processed same day.

    Please note we have no responsibility for the efficiency of Parcel Force once we have posted orders.

    FREE Delivery on orders over £30.00Delivery on order UNDER £30 will be charged at £4.00






    All kits, mods, and tanks come with a 28 day warranty with from the date of purchase. After this you need to refer to the manufacturer’s warranty that is included with the kit. Please check your item for damage as soon as you receive it.

    Faulty Returns/Refunds

    If you have reason to believe your item is faulty we recommend that you contact us either by email : vapebilston@gmail.com or by phone 07783642505  before returning the item, as we may be able to help rectify a suspected faulty item. Once you have done this and the item is suspected as faulty by us can you then return it. We will not accept any returns before you have contacted us. We do not offer a refund simply because you don’t like the item. As it is an oral product it can only be refunded if it is faulty.

    The kit must be returned to us in its original packaging. You need to return it to us before the end of our 28 day warranty and allow 5 working days for us to check it. Once the item is confirmed as faulty we will offer you a replacement or a full refund. You will be responsible for paying for your own shipping costs for returning your item. If the item is faulty and you have a refund or a replacement sent, then we will reimburse you for the return shipping. We do not cover faults caused by accidents, misuse, neglect or normal wear and tear.

    Returns Address

    The vape warehouse

    Vulcan road

    Wolverhampton self storage




    The consumer can cancel an order by calling 07783642505 before the order is shipped out. Once the item has been shipped the order cannot be cancelled.

    Unwanted Products

    An unwanted product can be returned for a full refund within 7 days of delivery as long as it’s in its original, unopened packaging. The consumer must contact us by either email at vapebilston@gmail.com or by phone 07783642505 before returning the product. We are unable to accept any returned e-liquids at all.
    Please note that the consumer will be responsible for the shipping costs to return unwanted products.

The Vape Warehouse

Products on this site contain nicotine and are only intended for adult smokers of legal age.

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